Senior Account Manager - DACH

Job Description

With 50 years of experience, our client is a globally recognised financial services organisation - and is the leading post-trade market infrastructure & technology business.

The firm innovates purposefully - simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes and bringing increased security, enhanced resilience and soundness to financial markets.

In 2022, the organisations' subsidiaries processed securities transactions valued at U.S. $2.5 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $72 trillion.

This is a Senior Account Manager position (London-based with some travel) - managing Tier 1 strategic accounts across the DACH region. The candidate will therefore ideally have business-level German-Speaking language skills - and have experience working within financial services sector.

Initial package info:

• Competitive compensation - circa £70-80k Basic (dependant on experience), plus performance-related bonuses totalling around a £110k p/a (uncapped)
• Comprehensive health and life insurance and well-being benefits
• Pension
• Paid Time Off and Personal/Family Care
• Flexible/hybrid model of 3 days onsite (London) and 2 days remote

The impact you will have:

Being a member of the EMEA Relationship Management team, the Senior Account Manager will pro-actively build and influence client relationships resulting in increased revenues and improved client experience/satisfaction within our managed account base.

Clients include investment managers, broker/dealers, IMOs and custodians. They actively work with senior management, client service representatives, product, operations, integration and marketing teams to ensure deliverability for the client community. They act as Single Point of Contact (SPC) coordinating all solutions activity within the account(s) and become the point person for all client inquiries.

Primary Responsibilities:

• Act as Single Point of Contact (SPC) with Tier 1 clients and orchestrate additional activities into the account, increasing the client experience and revenue generation. Build and drive near and long-term account plans.
• Pro-actively develop and broaden contacts and engage at senior levels within Tier 1 clients with confidence and integrity.
• Demonstrate the capability to engage at high level strategic and operational agendas, being able to clearly articulate strategies, solutions and capabilities to clients and at industry/client events and relate them to client/industry needs.
• Present and clearly articulate the business drivers and strategic direction of key clients internally to senior management. Work closely with Executive Directors (Sales, Product Management, etc.) Directors (Integration, Operations Management, etc.) of Key Client Program in pursuing new revenue generating activities

Qualifications:

• Bachelor's degree preferred

Background:

• Min. 5 years' experience managing relationships across a portfolio of clients in the Financial Services sector
• High preference for fluency in German language - as this role will be the Account Lead for major customers throughout the DACH region (banks, asset managers etc)
• Excellent communication & relationship management skills
• Strong networking & presentation skills
• Highly organised and efficient at managing day-to-day business with multiple competing priorities
• Understanding of the post-trade & regulatory landscape within financial services. It's desirable if the candidate has had experience in positioning software, services, data products and/or services into financial services institutions.

Please apply via LinkedIn here or email for more info.