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ServiceNow Configuration Specialist - Financial Services
Job Description
A Bank in the City of London is currently seeking a ServiceNow Configuration Specialist to join their EMEA Technology team.
The Configuration Management Specialist will be responsible for defining and controlling configuration information for components of services and infrastructure that make Technology systems. The Configuration Management Specialist will be responsible for maintaining accurate information on the planned, current and historical state of the components of services and infrastructure.
Key tasks will include helping develop and maintain the CMDB contents for accuracy, as well as defining and maintaining relationships between configuration items.
Other duties include developing and maintain ServiceNow Discovery schedules and configuration as well as collaborating with various other teams to ensure those functions are able to use CMDB information most effectively.
Experience Required;
- Managing CMDB within in a financial institution or industry that adheres strictly to audit processes and procedures
- Maintaining CMDB data using ServiceNow Discovery essential.
- Maintaining CMDB data using ServiceNow Service Mapping beneficial.
- Experience of working in a complex technical environment
- Experience of working in a highly regulated industry that adheres strictly to audit processes and procedures essential.
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Kubernetes SRE - Investment Banking
Kubernetes SRE - Investment Banking
A global investment bank in the city of London is seeking a Kubernetes Site Reliability Engineer to join the Site Reliability Engineering team. The responsibilities for this role include ensuring that infrastructure is reliable and stable through the delivery of tools and processes that improve operational efficiency, and being a point of contact for any escalations through your expertise in the technologies listed below.
You will:
- Develop and automate infrastructure services
- Deliver continuous service improvement by developing Infrastructure as Code
- Improve system performance, make effective use of resources, distribute load and reduce latency
- Identify SLO's to meet availability and latency objectives
- Develop monitoring solutions that alert proactively and reactively
- Perform root cause analysis on incidents to prevent them in the future
- Collaborate with development teams to improve services via rigorous testing and release procedures
- Analyse workloads and devise suitable cloud migration strategies where appropriate, in what is a primarily Azure environment
You will have:
- Extensive Docker/Kubernetes skills for deployment, configuration, and scaling of applications.
- Monitoring tools such as Prometheus, Influxdb, and Grafana
- Experience in CI/CD/CT platforms like Git, Ansible, Terraform and TeamCity
- Serena Deployment Automation (SDA) and Jenkins
- Infrastructure as Code experience
- Continuous Integration (CI) and Continuous Development (CD) practices
- Agile, Site Reliability Engineering (SRE) and DevOps practices
- Scripting and programming languages such as PowerShell, Python, Bash and C#
This is a contract position based in London operating on a hybrid work setup.
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