Fixed Income Application Support Team Lead

Job Description

A Bank based in the City of London is currently seeking an Application Support Team Lead to work across their Fixed Income Business.

This position will own delivery of Production Application Support services to the Fixed Income Business, leveraging ITIL service management principles of Event, Incident, Problem and Change management.

The Application Support Team Lead will look after multiple teams in multiple locations, ensuring the highest levels of service for Fixed Income Clients and applications across Commodities & Futures for Trading, Pricing and Risk management systems.

Key areas of responsibility include people leadership, incident management and escalation experience, owning day-to-day operational support services, driving production stability, reliability and service excellence.

Key Requirements:

• Experience in IT with strong knowledge of Capital Markets including Fixed Income Products (FX, Cash, Derivatives, Structured Products, Commodities and Futures)
• Team leadership experience in technology support of Capital Markets trading and related functions.
• Knowledge of Fixed Income trading activities (Pricing, booking, execution, live risk, market risk, etc.), market data feeds
• Knowledge of applications such as Murex, Bloomberg TOMS, Openlink, XTP, is highly desirable
• The ability to face off to challenging trading clients.
• Ability to manage the priorities and issues from trading desks and work across IT and external vendors to capture, track, status update and drive issues to resolution.
• Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)