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Job Description
Desktop Support Analyst
Sterlings are engaged with a Financial Services company that are seeking a Desktop Support Analyst to join the team that provides support to all lines of business in London and across Europe.
This person will be responsible for resolving incidents and undertaking problem management to provide technical hands-on support across Trade/Non-Trade, VIP, Mobility and Tech Bar. You will initiate and take part in group meetings for problem solving, decision making and task implementation, and be able to act as point of contact for escalations and see through to resolution by implementing service improvements and relevant planning.
You will have:
- In-depth technical knowledge in end user technologies such as Citrix, O365, OS, MFA, and collaboration tools
- Excellent customer service, work ethic and high attention to detail
- Strong verbal, written and relationship skills used to interact with all levels of technical and non-technical people
- Excellent planning, organisational and prioritising skills to ensure work is completed on time
- Strong team player with a natural mentality to achieve team goals
- Ability to work under pressure
- Scripting knowledge in PowerShell/automation
This is a permanent position operating on a hybrid setup (office based in London).
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Senior Presales Consultant (Buy Side Derivatives)
Our client are the market leader of derivatives management software to global Asset Managers and Hedge Funds. And they are growing, not only their sales and product divisions, but the presales function that works so clsoely in conjunction with them.
This is a particularly exciting opportunity becuase they are really looking for someone with experience of bringing presales structure and process, to influence and hold people accountable during the presale process to prospective clients. This position would be the Lead Presales person for EMEA.
The business are established, reputable and global in outreach. They have a fantastic partnerships programme behind them where they partner with the top 4 buy-side software companies.
You will have to have previous experience of presales - specifically for derivatives solutions for buy-side clients. You will therefore have proven experience of product demos, proof of concepts, RFI's/RFP's, helping to close out sales pipeline - through detailed understanding of derivatives software used by Asset Managers or Hedge Funds and the real business problems that the software solves.
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Senior Presales Solutions Consultant (RegTech)
Our client are a highly regarded, and already globally-renowned, UK based RegTech business providing innovative regulatory reporting software solutions, primarily to tier 1 and 2 Investment Banks.
This is an exciting time to join them. They are embarking on setting-up a presales function from scratch globally, starting from their global HQ in London. So you will be the first onboard to help with the sales effort of closing prospects and pipeline utilising your fantastic POC capabilities, product knowledge, and functional understanding of the regulatory reporting requirements that European Banks face. Secondly, you will be helping to form the presales blue-print and structure around presale client engagement through to close.
You will have previous experience of (ideally) regulatory reporting presales aligned to either Capital Reporting or Liquidity Reporting, or experience of working in capital or liquidity reporting consulting/management consulting for a consultancy firm who can transition into RegTech presales. Alternatively you may be working in product or implementation and wanting to make the move into strategic client acquisition and presales.
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Kubernetes SRE - Investment Banking
Kubernetes SRE - Investment Banking
A global investment bank in the city of London is seeking a Kubernetes Site Reliability Engineer to join the Site Reliability Engineering team. The responsibilities for this role include ensuring that infrastructure is reliable and stable through the delivery of tools and processes that improve operational efficiency, and being a point of contact for any escalations through your expertise in the technologies listed below.
You will:
- Develop and automate infrastructure services
- Deliver continuous service improvement by developing Infrastructure as Code
- Improve system performance, make effective use of resources, distribute load and reduce latency
- Identify SLO's to meet availability and latency objectives
- Develop monitoring solutions that alert proactively and reactively
- Perform root cause analysis on incidents to prevent them in the future
- Collaborate with development teams to improve services via rigorous testing and release procedures
- Analyse workloads and devise suitable cloud migration strategies where appropriate, in what is a primarily Azure environment
You will have:
- Extensive Docker/Kubernetes skills for deployment, configuration, and scaling of applications.
- Monitoring tools such as Prometheus, Influxdb, and Grafana
- Experience in CI/CD/CT platforms like Git, Ansible, Terraform and TeamCity
- Serena Deployment Automation (SDA) and Jenkins
- Infrastructure as Code experience
- Continuous Integration (CI) and Continuous Development (CD) practices
- Agile, Site Reliability Engineering (SRE) and DevOps practices
- Scripting and programming languages such as PowerShell, Python, Bash and C#
This is a contract position based in London operating on a hybrid work setup.
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