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    Technical Support Specialist (Unix, SQL) - Leading FinTech

    £60427 - £69059 per annum bonus and benefits

    Job Description

    A leading FinTech Company is currently seeking an Application Support Analyst to joint their US Technology team.

    The Support engineer is responsible for incident triaging, troubleshooting, resolution/workarounds, performing root cause analysis, interactions with business and internal stakeholders with clear and crisp communications, code fixes for address the issues permanently. This would predominantly be a level 2 support position.

    Other duties include period analysis on the incidents reported to identify system pain points and looking at area of improvements as well automation opportunities.

    There will be a lot of opportunity for internal mobility, learn a complex technical environment as well as cloud technologies, monitoring tools as the business are always investing in new tools.

    Skills Required;

    • Ideally some experience of working in a Technical Support Analyst position
    • Experience of working with Unix/ Linux Operation Systems
    • Database skills, ability to read SQL code, make slight amendments
    • Any exposure to Java/C as well as Web Applications (ie websphere, weblogic, JBoss, etc) would be beneficial but not essential
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