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Technical Support Specialist (Unix, SQL) - Leading FinTech
Job Description
A leading FinTech Company is currently seeking an Application Support Analyst to joint their US Technology team.
The Support engineer is responsible for incident triaging, troubleshooting, resolution/workarounds, performing root cause analysis, interactions with business and internal stakeholders with clear and crisp communications, code fixes for address the issues permanently. This would predominantly be a level 2 support position.
Other duties include period analysis on the incidents reported to identify system pain points and looking at area of improvements as well automation opportunities.
There will be a lot of opportunity for internal mobility, learn a complex technical environment as well as cloud technologies, monitoring tools as the business are always investing in new tools.
Skills Required;
- Ideally some experience of working in a Technical Support Analyst position
- Experience of working with Unix/ Linux Operation Systems
- Database skills, ability to read SQL code, make slight amendments
- Any exposure to Java/C as well as Web Applications (ie websphere, weblogic, JBoss, etc) would be beneficial but not essential
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Senior Presales Consultant (Buy Side Derivatives)
Our client are the market leader of derivatives management software to global Asset Managers and Hedge Funds. And they are growing, not only their sales and product divisions, but the presales function that works so clsoely in conjunction with them.
This is a particularly exciting opportunity becuase they are really looking for someone with experience of bringing presales structure and process, to influence and hold people accountable during the presale process to prospective clients. This position would be the Lead Presales person for EMEA.
The business are established, reputable and global in outreach. They have a fantastic partnerships programme behind them where they partner with the top 4 buy-side software companies.
You will have to have previous experience of presales - specifically for derivatives solutions for buy-side clients. You will therefore have proven experience of product demos, proof of concepts, RFI's/RFP's, helping to close out sales pipeline - through detailed understanding of derivatives software used by Asset Managers or Hedge Funds and the real business problems that the software solves.
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Senior Presales Solutions Consultant (RegTech)
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SQL Database Support Engineer - Financial Services
Sterlings are currently partnered with a Financial Services Company who are currently seeking a Database Support Engineer to join their EMEA Technology team.
The team drives support for the Microsoft SQL Server estate, working closely with Application Support and other technology stakeholders.
As well as responding to Incident & Request tickets and monitoring alerts, the team ensure all database servers are backed up in a way that meets the companies recovery objectives.
From a technical perspective this person will configure SQL Server monitoring tools to minimise false alarms, perform regular patching of SQL Servers, raise and execute change requests and deploy database change scripts provided by third party vendors.
The team also look at pro-active solutions so when performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes.
There will also be the opportunity to be involved in migration of database from On-Premise to Cloud technologies like AWS.
Key Requirements;
- Experience in helping build and operate highly available, complex customer facing systems at scale in a 24x7 environment
- Experience with clustering, disaster recovery and high availability
- The willingness to look at automating tasks with Ansible or similar tools
- Experience with Git and Github for code repository would be highly beneficial
- Knowledge of database security
- Strong understanding of enterprise monitoring solutions such as Nagios and HP Arcsight
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