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    Application Support (Java, SQL, Unix) - Leading FinTech Company

    £69846 - £78063 per annum

    Job Description

    A leading FinTech Company is currently seeking an Application Support Analyst to joint their US Technology team.

    The Support engineer is responsible for incident triaging, troubleshooting, resolution/workarounds, performing root cause analysis, interactions with business and internal stakeholders with clear and crisp communications, code fixes for address the issues permanently.

    Other duties include period analysis on the incidents reported to identify system pain points and looking at area of improvements as well automation opportunities.

    There will be a lot of opportunity for internal mobility, learn a complex technical environment as well as cloud technologies, monitoring tools as the business are always investing in new tools.

    Skills required;

    • Level 3 support experience as well as the ability to de-bug Java code
    • Unix/Linux Operating System knowledge
    • Database knowledge (SQL, Oracle, PostgreSQL, etc)
    • Scripting skills, ideally across Shell
    • Good knowledge on log monitoring tools for troubleshooting
    • Any knowledge on ITIL and ITSM processes (Event Management, Incident Management, Problem Management and Change Management) would be beneficial
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