Account Manager - Banking

Job Description

Sterlings is currently in a collaborative partnership with a global provider of Data and Analytics solutions tailored specifically for Investment firms, corporations, and professional services. Together we are looking to recruit a London - based Account manager to expand revenue streams across their EMEA banking portfolio.

In this pivotal role, your primary objective will be to enhance and expand revenue streams across the banking portfolio. This exciting opportunity allows you to showcase your skills in upselling the value of existing subscriptions and cross-selling into new product domains.

Key Responsibilities:

• Oversee all facets of the renewal cycle for subscription relationships.
• Foster key client interactions with a keen focus on identifying expansion opportunities within accounts, aiming for a remarkable 115/20% net retention.
• Collaborate closely with the customer success team to ensure the delivery of outstanding client service and an exceptional customer experience.
• Work in tandem with the product team to pinpoint opportunities for product and platform enhancements.
• Monitor and analyse key performance indicators (KPIs) and product usage on accounts, informing appropriate relationship management strategies.

Requirements:

• Proficient track record in effectively overseeing and managing Software as a Service (SaaS) solutions tailored specifically for the banking sector.
• Fluent French speaker A HUGE PLUS
• Proficient in building robust relationships and business partnerships to meet or exceed net retention targets.
• Demonstrated success in achieving quota and retention targets.
• Familiarity with Salesforce is a plus.